Pretty Plates FAQ
How long can I hire the china for?
We usually deliver the day before your event and collect the day after, however if you want to hire it for longer, please feel free to chat to us about that.
Do you provide a setting up service?
Yes, we can set up the china for you as long as we can get access to the venue with enough time beforehand. We charge approximately 100 Euro for this service depending on the location of the venue and the number of place settings.
Do you deliver?
We deliver free in County Sligo, if your event is further afield we will deliver for journey costs. You can also collect by prior arrangement.
Do I need to wash the china?
Some companies add on an extra washing fee, however we want you to enjoy your day without having to worry about washing up! Our china is also very fragile, so can't be washed in a dishwasher, and our preference is to wash it ourselves. All we ask is that you wipe away any food left-overs with a cloth and tip away any liquids.
Do we need to pack the china?
Yes, please carefully wrap the china in the packaging it came in ready for collection.
Can I choose my china?
We want to accommodate your preferences wherever possible, so depending on the size of your event we can provide different colours or styles. If you would like to meet us and see a selection of china ahead of time we are happy to do this, however personally choosing out of several thousand pieces really isn't feasible.
What do I need to do to book?
After we have agreed on what you require and are happy with what we can provide, you can confirm by a deposit of 25% of the booking value, we will also send you a copy of our hire agreement with full terms and conditions for you to sign and return to us. We also require full payment at least 14 days prior to your event with a fully refundable deposit of 100 euro which we will return to you on the safe return of our china.
What if I break something?
We are confident that you will treat the china as lovingly as we do, however breakages do happen and if you should break something we will deduct an appropriate amount from your refundable deposit.
Do you have a minimum charge?
Yes. While we are happy to cater for even the smallest of occasions, such as dinner for two, we do have to make a minimum charge. For local events or where you can collect and return the china, the minimum charge is 50 Euro in Co. Sligo and 100 Euro outside Co. Sligo.